What to expect from Charlies Parlour

As you consider bringing your beloved pet to Charlies Parlour’s premises at the Westdale Nursery site just outside Bradford on Avon on the Holt Road. It may be easier to bring your pet in its basket or wrapped in a blanket, and there will be someone to assist in taking your beloved pet from the car if needed. Just give me a call in advance on 07540796996 so that I can prepare for your visit. Some pet owners like to visit well in advance of a pets passing. This is not a morbid thing to do and it will reassure you that you will receive the quality of service you are expecting.

There will be a little paperwork to complete, and you can ask any questions that you may have. I will do all I can to reassure you that your pet will be treated with dignity and respect throughout its time with me at Charlies Parlour. You can also stay as long as you need before you say your last “goodbye”. It is important to me that you feel confident in leaving your pet at Charlies Paarlour. You can choose from a range of caskets including free biodegradable scatter tubes.

If you have requested and arranged a paw cast - that will be done shortly after you leave. This is not an intrusive process and takes about 15 minutes.

Unlike a Veterinary Practice I, will never freeze a pet. I have a chilling facility and will use this if needed to conduct the cremation the following day. I will always carry out a cremation within 24 hours of its arrival and aim to have its remains available for collection within 48 hours.

As a member of the Association of Private Pet Crematoria & Cemeteries I am bound by a Charter which guarantees the Individual Cremation of a Pet. This means that your pet will be cremated on its own, and that 100% of its uncontaminated remains will be returned to you. This is my promise to all pet owners.